Frequently Asked Questions

What do I need to bring to receive service?

  • Bring your photo ID (drivers license, state identification, or Military ID). If your ID does not have your current address, please also bring proof of your current address such as a utility bill.

  • Bring a copy of all income (bank statements or direct deposit) for the house for anybody over the age of 18 and have the information accessible to be sent to email.

  • Residence must be located with in the Marshfield United Way service area.

How often is a family allowed to use Soup or Socks?

  • Food Pantry

Households are allowed to use the food pantry one (1) time with-in a 30 day period and no more than six (6) times in a calendar year.

  • Clothes Closet

Clothes Closet services is allowed once per season (summer clothing May-September and winter clothing October-April).

  • Diaper Bank

*Clothing appointments are scheduled for 15 minutes per person to select clothing. (1 Person = 15 minuets 2 persons = 30 minutes)

**All clients receiving shoes must try on shoes for sizing.

***Families with children may also be eligible to receive school clothing through Best First Day.

How do I make an appointment to receive clothing?

  • Appointments can be scheduled by calling Soup or Socks at (715)387-1796. - Please leave a message if no one answers and we will get back to you as soon as possible.

  • You may also go to the CONTACT US page on this website and send a message with your contact information.

What if I don’t have a ride?

You can use public transportation

Marshfield Public Transit

(715) 384-6550

*Rides will need to be paid for upfront

When is Soup or Socks closed?

  • We are closed on Saturday and Sunday

  • We are closed for major holidays

  • We will also close for inclement weather for the safety of our staff and clients

  • Check links for NEWS CHANNEL 7 closings and FACEBOOK

  • If Marshfield or other local area school are closed, so do we

  • If you have a question if we are open, please call before coming to Soup or Socks CONTACT US

How long will a normal visit take?

Intake: 15 - 20 Minutes

Pantry: 15 - 20 Minutes

Total: 30 - 40 Minutes

Do I need an appointment to receive Pantry services?

No, we operate on a first come/first serve basis in the pantry.

Does Soup Or Socks have prepacked food boxes?

We do not do prepacked food boxes.

How long will the first visit take?

When you first come to our intake a volunteer will help you fill out the Soup Or Socks Client Registration Form and Food List. Once filled out, the food list is passed on to the pantry volunteer to fill your order. This process can take 30 to 60 minutes for first time visitors. We appreciate your patience.

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