Frequently Asked Questions

What do I need to bring to receive services?

  • Please bring your photo ID (driver’s license, state identification card, or Military ID). If your ID does not have your current address, please also bring proof of your current address such as a utility bill or lease.

  • Bring a copy of all income (bank statements or direct deposit, social security benefits letter, child support letter, etc.) for the house for anybody over the age of 18 or have the information accessible to be sent via email.

  • Clients must reside within the Marshfield Area United Way service area.

How often is a household allowed to use Soup or Socks services?

  • Food Pantry

Households are allowed to use the food pantry one (1) time with-in a 30 day period and no more than six (6) times in a calendar year.

  • Clothes Closet

Clothes Closet services are allowed twice per year (summer clothing May-September and winter clothing October-April).

*Clothing appointments are scheduled for 15 minutes per person to select their items.

**All clients receiving shoes must be present to try them on.

***Families with children may also be eligible for Best First Day and/or Best Snow Day.

  • Diaper Bank

Incontinence supplies for adults and children can be picked up once a month, with 30 days in-between visits.

How do I make an appointment to receive clothing?

  • Appointments can be scheduled by calling Soup or Socks at (715)387-1796. Please leave a message if no one answers and we will get back to you as soon as possible.

What if I don’t have a ride?

You can use public transportation

Marshfield Public Transit

(715) 384-6550

*Rides will need to be paid for upfront

When is Soup or Socks closed?

  • We are closed on Saturday and Sunday

  • We are closed for major holidays

  • We will also close for inclement weather for the safety of our staff, volunteers, and clients

  • Check links for NEWS CHANNEL 7 closings and FACEBOOK

  • If Marshfield or other local area schools due to weather, SOS will as well

  • If you are unsure if we are open, please call before coming to Soup or Socks CONTACT US

How long will a visit take?

Intake: 10 - 15 Minutes

Pantry: 10 - 15 Minutes

Total: 20 - 30 Minutes

Do I need an appointment to utilize the food pantry?

No, we operate on a first come/first serve basis in the pantry.

Does Soup Or Socks have prepacked food boxes?

We do not do prepacked food boxes; instead we are a choice pantry and allow clients to choose items from a list that will best suit their household.

How long will the first visit take?

At your first visit, a volunteer will assist you to fill out necessary forms and obtain required information. Then you’ll go over the food list together before it is passed on to the pantry volunteer to fill your order. This process can take 30 to 45 minutes for first time visitors. We appreciate your patience.

How Can I Donate?

For questions on how and what to donate please click the button below:

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